CALL TO SEE IF YOU QUALIFY: 610-726-4142
ADMISSION PROCESS
Phone Calls
Our first contact with you will be through phone calls, text messages, or emails. The initial communication is crucial to setting up our subsequent engagement and scheduling an In-home Assessment.
In-home Assessment
Our second engagement involves an assessment where we go to your home to answer your questions and we ask some of ours. This helps us understand your needs and level of care we need to provide and a care plan is developed.
Start of Care
Following the in-home assessment from where the care plan is developed, we match your needs with a caregiver with the skills and understanding to serve your unique needs.
Visits and Supervision
We stay in touch with you and regularly support the caregiver to ensure that you are receiving sufficient care. If there's a need for additional services or to modify your service or any other needs that arise, we are right by your side.
FREE IN-HOME ASSESSMENT
We always insist on conducting an in-home assessment with our patients and their families, before agreeing to the terms of services and costs involved. These home visits are conducted free of cost and have the objective of understanding the patient’s situation and building, together, a care plan that makes sense for everyone.
A comprehensive home assessment will also help us to understand the home conditions and verify modifications that might be necessary to increase the mobility of the patient and help the caregivers to perform their duties.
It is our philosophy to treat home care in a holistic, comprehensive way, considering the environmental conditions of the home the level of care needed, to the personality and skills of the caregivers which will make them perfect for each patient.
During these assessments, we can determine if a patient needs Personal Care, Companion Care, or both and how much of each. We also help the families to plan for the future, as they also usually use this moment to reflect on their realities, responsibilities, ad stressful situations. And most important: whatever they decide, we are here to help!
WAYS TO GET ENROLLMENT STARTED
HAND DELIVERY OR MAIL:
6405 Woodland Avenue
Philadelphia, PA 19142
EMAIL:
FAX
111-111-1111
At this point, we have answered your questions, conducted an in-home assessment, and you are ready to submit paperwork.
Below is a list of documents you may need to get enrolled for services:
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Client Information for Home Care Services
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Client's Full Name
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Date of Birth
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Address
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Contact Phone Number
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SSN
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Insurance Card
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Primary Doctor's name and number